In January, the Federal Communications Commission set a goal that would enable consumers to text 911 instead of making a traditional voice-call or TTY. In the future, the ability to text 911 responders in case of emergency will be widely available as a necessary “next generation” development.
In Cook County, Verizon users can already text to 911 responders in the Northwest Central Dispatch Systems. The FCC cautions consumers against relying on texting to 911, because it is only available on a limited basis.
If you do try to text 911 and the service isn’t available, all wireless phone companies are required to send consumers a “bounce-back” message to alert them that the message didn’t go through to a responder.
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